Refund policy

In case you are not satisfied with your order, we accept returns for one time exchange, or store/ online credit within 14 days of receiving your purchase as long as the item is still in NEW condition.

You may return an item within 14 days of receiving it by mail or by dropping it off at one of our locations. We offer exchange for store or online credit only for eligible returns.

If you choose to mail your return, make sure to include your order number and address it to

CLIC RETURNS

138 East Broadway, 2nd Floor

New York, NY 10002

Note that we currently do not offer shipping labels for returns.

All purchases are FINAL for the following:

Items discounted at 30% or higher

Jewelry

Candles

Bathing Suits / Swimwear / Undergarments

All items under the Art category (Photography, Canvas, Posters, Skateboards, etc.)

We apologize if you’ve received a faulty or incorrect item. Please contact us at customerservice@clic.com and we will be more than happy to make things right.

Requests for exchange or store credit can be completed by contacting us at customerservice@clic.com

NOTICE: IN-STORE AND ONLINE PURCHASES ARE NOT ELIGIBLE FOR REFUND. THESE ORDERS ARE ONLY ELIGIBLE FOR STORE / ONLINE CREDIT OR EXCHANGE.